Terms and Conditions
1. Introduction
Welcome to VisibleIn. These Terms and Conditions ("Terms") govern your use of the VisibleIn platform and services provided by Visiblein, a company incorporated in the United Kingdom ("Company," "we," "us," or "our").
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Description of Services
VisibleIn is a Software as a Service (SaaS) platform that provides:
- Brand monitoring tools to track your website across the internet
- Brand awareness enhancement tools including SEO optimization and social media monitoring
- SEO Content Editor for creating optimized content
- Analytics and reporting features
- Integration with Google Analytics
3. User Accounts and Registration
3.1 Account Creation
To access our services, you must create an account by providing:
- A valid email address
- Your website URL
- Your industry information
3.2 Account Responsibility
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Ensuring the accuracy of information provided
- Notifying us immediately of any unauthorized use
3.3 Age Requirements
There are no age restrictions for using VisibleIn services.
4. Subscription Plans and Billing
4.1 Subscription Tiers
VisibleIn offers three subscription tiers:
- Basic: $49/month
- Professional: $119/month
- Enterprise: $199/month
Each tier includes different usage limits and features as outlined on our pricing page.
4.2 Billing and Payment
- Subscriptions are billed monthly in advance
- Payment is processed automatically on your billing date
- All fees are non-refundable except as expressly stated in these Terms
- We reserve the right to change our pricing with 30 days' notice
4.3 Auto-Renewal
Your subscription will automatically renew each month unless cancelled in accordance with our cancellation policy.
4.4 Failed Payments
If payment fails, we may suspend your account until payment is resolved. Accounts may be terminated after repeated payment failures.
5. Cancellation and Refunds
5.1 Cancellation Policy
You may cancel your subscription:
- Within 7 days of initial signup for a full refund
- After 7 days, with one month's written notice
5.2 Refund Policy
- Full refunds are available within 7 days of initial signup
- No refunds are provided for cancellations after the 7-day period
- Refunds are processed within 5-10 business days
5.3 Account Termination
Upon cancellation:
- Access to services ends at the end of your billing period
- Your data will be retained until the end of your subscription period
- We may delete your account data after subscription termination
6. Acceptable Use Policy
6.1 Permitted Use
You may use VisibleIn services for legitimate business purposes related to brand monitoring and SEO optimization.
6.2 Prohibited Uses
You may not use our services to:
- Create content for adult entertainment websites
- Create content for illegal activities or websites
- Violate any applicable laws or regulations
- Interfere with or disrupt our services
- Attempt to gain unauthorized access to our systems
- Share your account credentials with unauthorized parties
- Use our services to harm, harass, or impersonate others
6.3 Content Standards
All content created using our platform must comply with applicable laws and these Terms.
7. Intellectual Property Rights
7.1 Your Content
You retain ownership of all content you create using our platform. You grant us a limited license to process and display your content as necessary to provide our services.
7.2 Our Platform
VisibleIn and all related intellectual property remain our exclusive property. You may not copy, modify, or reverse engineer our platform.
8. Data Collection and Privacy
8.1 Data Collection
We collect only the following personal information:
- Email address
- Website URL
- Industry information
8.2 Data Use
We use your data solely to provide our services and communicate with you about your account.
8.3 Data Retention
Your data is retained for the duration of your active subscription and may be deleted after account termination.
8.4 Third-Party Integrations
We integrate with Google Analytics. Use of Google Analytics is subject to Google's terms of service and privacy policy.
9. Service Availability
9.1 Service Level
While we strive to maintain high availability, we do not guarantee uninterrupted access to our services.
9.2 Maintenance
We may perform scheduled maintenance that temporarily affects service availability. We will provide reasonable notice when possible.
10. Limitation of Liability
10.1 Service Disclaimer
Our services are provided "as is" without warranties of any kind, express or implied.
10.2 Limitation of Damages
To the maximum extent permitted by law, we shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Any damages exceeding the amount paid for our services in the preceding 12 months
10.3 Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control.
11. Indemnification
You agree to indemnify and hold harmless VisibleIn from any claims, damages, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Content you create or submit through our platform
12. Modifications to Terms
We may update these Terms at any time. Material changes will be communicated via email or platform notification. Continued use of our services constitutes acceptance of updated Terms.
13. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms constitute the entire agreement between you and VisibleIn regarding our services.
16. Contact Information
For questions about these Terms, please contact us at: [Insert Contact Email]
17. Definitions
- "Services" means all VisibleIn platform features and tools
- "Content" means any data, text, or materials you input into our platform
- "Account" means your registered user account
- "Subscription" means your paid access to our services